Experience the power of Divitel – Proof of Value

Are you continuously running behind the facts, firefighting quality issues in your video service, without getting to the bottom of the root cause?

Do you hardly have time to innovate, because your team is working on today’s problems?

Are you holding back on introducing new software patches, because you experience new issues after each update?

If your answer is yes, we would love to show you where to start to improve your service quality. So that you can:

  • Avoid and fix service failures fast and efficiently.
  • Launch new services, features and fixes 24/7, 365 days per year, without causing regression.
  • Reduce operational costs.
  • Stop the constant fight between business versus operational priorities within your company.
  • Increase efficiency.

And by doing all this, you will be creating loyal viewers, improving your competitive position in the market.

 

Amazing results

Our customers report a radical increase in operational efficiency and improvement of the profit margin. More importantly, their viewers are more satisfied and churn less.

How is this possible? By creating a holistic view of the service quality through the power of holistic data and insights.

  1. First, we enable the collection of data into one data lake.
  2. From there, engineers can access it easily and start to develop insights about how every component works in combination with others.
  3. When correlating, it becomes possible to detect patterns and explore and visualize the performance of processes throughout the entire ecosystem across silos, planes and components. When problems occur, it becomes possible to easily access log files and perform queries to pinpoint failure root causes from one point.

Don’t take our word for it. Experience it for yourself

Together, through a Proof of Value, we can explore and start to solve any video delivery challenge. How does it work? It’s a three-step process:

First, we define a use case together.
Then, we analyze key data sources and build analytic models.
Thirdly, we explore results and come to recommendations and next steps

While we do this, we will be keeping in mind any legacy that you are currently using so that you can maximize that ROI.

And all of this within 6 to 12 weeks (depending on your use case).

Separately, we can also help you get started with the execution of said recommendations and next steps. For example, we could take over operations (temporarily) or train your engineers and help you get things started or any other operational support that you may need.

 


Contact us today

Make your service better, faster and easier tomorrow