In light of the COVID-19 outbreak, we want to reassure all our customers that the measures announced and actions taken by our government will have no impact on our agreed service, SLA’s and/or KPI’s.
As you probably know, our video delivery services and capabilities have been specifically designed to work in the most agile and efficient way possible. Our processes are automised to the maximum and the colleagues that work in our Divitel Operating Center collaborate remotely.
This means we do not need to make any changes to the way we work. We will continue to offer you and your customers the 24/7 support that you are used to.
We hope that this situation is over soon and wish you and your loved ones all the health in the world.
How can we support you?
Should you have any questions, or wish to make any changes to the way we support you, please do get in touch. For regular support questions you can contact our support desk. If you need additional support, please do not hesitate to call me.
Founder and CEO of DivitelSend an email